Privacy Policy

Last updated: 01/07/2026

1. Introduction

QuoteCraft ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Account Information: Name, email address, and password (hashed).

Quote Data: Customer names, contact details, job descriptions, and pricing information that you enter into the Service.

Usage Data: Information about how you interact with the Service, including log data and device information.

Payment Data: Processed securely by Stripe. We do not store full payment card details.

3. How We Use Your Information

To provide and maintain the Service

To process transactions and send billing information

To send you service-related notifications and updates

To improve our Service and develop new features

To comply with legal obligations

4. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption at rest and in transit, secure authentication, and regular security audits. All data is stored in secure cloud infrastructure with industry-standard protections.

5. Data Sharing

We do not sell your personal data. We may share data with:

Service Providers: Stripe (payments), Cloudflare (hosting), Resend (emails).

Legal Requirements: When required by law or to protect our rights.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, contact us at quotecraft@quote-craft.uk.

7. Cookies

We use essential cookies to maintain your session and authentication. We do not use tracking cookies for advertising purposes. By using the Service, you consent to our use of essential cookies.

8. Data Retention

We retain your personal data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at quotecraft@quote-craft.uk.